This Privacy Policy governs the manner in which Grove Computer Services, LLC collects, uses, maintains and discloses information collected from customers. This policy covers our website as well as in person visits.
Personally Identifying information
We may collect personally identifying information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a check in form in person, fill out a check in form online, fill out any field on our website and in connection with other activities, services, features or resources we make available on our Site. Customers may be asked for, as appropriate, name, email address, mailing address and phone number. We will collect personally identification information from Users only if they voluntarily submit such information to us.
Non-personally identifying information
We may collect non-personally identifying information about Users whenever they interact with our Sites. Non-personally identifying information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Sites may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Grove Computer Services, LLC may collect and use Users personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Sites.
To improve our Sites
We may use feedback you provide to improve our products and services.
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to any mailing list, they will receive emails that may include news, updates, vendor information and promotions, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
As required by law or valid legal process, or to protect the personal safety of our members or the public.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access or disclosure of data stored on our Sites.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.
Changes to this privacy policy
Grove Computer Services, LLC has the discretion to update this privacy policy at any time.
Your acceptance of these terms
By using the Sites, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Sites. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of the Sites, or your dealings with the Sites, please contact us.